01 The basics
Treat people the way you'd want to be treated. Be welcoming, listen, give others room to speak, and assume good intent. A lot of our members are trying something new for the first time. Keep it the kind of place where that feels easy, not intimidating.
02 Harassment and discrimination
We don't tolerate harassment or discrimination of any kind, including based on age, gender, sexuality, ethnicity, religion, disability, or background. That covers unwanted attention, intimidation, slurs, sexual comments, sharing someone's private information, and anything else that makes a person feel unsafe or unwelcome. If someone asks you to stop, stop.
03 At our events
Look after the space and the people in it. Follow the guidance of organisers and any venue rules, keep shared areas usable for everyone, and be mindful that our events are often a mix of ages. If you see someone struggling or being treated badly, check in or flag it to an organiser.
04 Online and in the community
The same standards apply in our chats, socials, and any group spaces. Keep conversations constructive, don't spam or post things you wouldn't say in person, and respect people's privacy. No screenshots or reposting of private messages without consent. Disagreeing is fine; being unkind about it isn't.
05 Working together
When you're building something with others (an event, a project, a role), be reliable, share credit, and communicate early if plans change. Give honest, kind feedback and take it the same way. We'd rather people ask questions than stay stuck, so make it safe to do that.
06 If things go wrong
If someone breaks these expectations, we'll deal with it in a way that fits what happened. That might be a quiet word, a request to change behaviour, or, for anything serious or repeated, being asked to leave an event or the community. We aim to be fair, to listen to everyone involved, and to keep people safe while we sort it out.
07 Reporting something
If something doesn't feel right, whether it happened to you or you saw it happen to someone else, tell us. Email team@stuhi.org or speak to any organiser at an event. You can find more on how reports are handled, and on staying safe at our events, on our safety page .